This Privacy Policy explains how 4096 collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using our platform, you agree to the practices described here. We are committed to keeping your data safe and handling it with respect.
When you create an account on 4096, we collect the personal details you submit during the registration process, including your full name, date of birth, email address, and your preferred payment information. This information is required to verify your identity, confirm your eligibility to play on the platform, and process your deposits and withdrawal requests in Philippine pesos. We may also ask for a copy of a government-issued ID or other supporting documents if additional verification is needed to comply with applicable regulations. You are responsible for ensuring that all information you provide is accurate and kept up to date. If any of your registered details change, please update them through your account settings or contact the support team promptly.
When you access the 4096 platform, we automatically collect certain technical information about your device and session, including your IP address, browser type, operating system, and the pages or features you interact with during your visit. This data helps us maintain the security of the platform, detect unusual activity, and improve the overall experience for players. We may also collect information about the timing and frequency of your sessions to assist with responsible gaming monitoring and to ensure platform performance remains stable. This technical data does not identify you personally on its own, but when combined with your account information it forms part of your overall player record. We do not sell this technical data to third parties.
The personal information held by 4096 is used exclusively for the purposes of operating the platform, verifying player identity, processing payments, providing customer support, and complying with any legal or regulatory requirements that apply to online gaming services in the Philippines. We may use your contact details to send you account-related notifications, such as confirmation of transactions, security alerts, or updates to our terms and policies. Players who have opted in to promotional communications may also receive information about relevant offers — you can update your communication preferences at any time through your account settings. 4096 does not share your personal data with third parties for marketing purposes, and access to your information within our organisation is restricted to team members who require it to carry out their responsibilities. Your data is never sold, rented, or disclosed to any outside party without your explicit consent, except where required by law or where necessary to process your transactions through our authorised payment partners.
All personal data collected by 4096 is stored on secured servers with access controls and encryption measures in place to protect against unauthorised access, disclosure, or loss. We implement industry-standard security protocols across our platform, including encrypted connections for all data transmitted between your device and our servers. While no system can guarantee absolute security, we continuously review and update our safeguards to address evolving risks. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable data protection requirements. You also play a role in keeping your account secure — please use a strong, unique password and do not share your login credentials with anyone.
4096 retains your personal information for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. When account data is no longer required for these purposes, it is securely deleted or anonymised in accordance with our internal data retention schedule. Players who request account closure may ask for their personal data to be deleted, subject to any retention requirements imposed by applicable regulations. Records of transactions may be kept for longer periods where required by financial compliance rules. If you have questions about how long specific types of data are retained, you are welcome to contact the support team for clarification.
Players registered on the 4096 platform have the right to request access to the personal information we hold about them, to request corrections if any details are inaccurate, and to ask for their data to be deleted where this is permitted under applicable law. You may also request that we restrict or stop processing your data in certain circumstances, and you have the right to withdraw consent for any data processing that is based on your consent. To exercise any of these rights, please contact the 4096 support team using the details provided in the Contact section below, and we will respond to your request within a reasonable timeframe. We will not charge a fee for standard data access or correction requests. Please note that some requests may be subject to identity verification before we can act on them.
The 4096 platform uses cookies and similar technologies to maintain your session, remember your preferences, and help us understand how the platform is being used. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us identify areas of the platform that can be improved, and you can choose to decline these through your browser settings without affecting your ability to use the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. For a full list of the cookies used on the 4096 platform and guidance on managing your cookie preferences, please refer to the relevant section of our FAQ page.
If you have any questions about this Privacy Policy or about how 4096 handles your personal information, you can reach our support team by email at the address listed in the footer of this page. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations, and the effective date at the top of this page will be updated accordingly. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed. For broader questions about your account or platform rules, the FAQ section and Terms and Conditions page are also helpful resources.
All personal data is held on encrypted, access-controlled servers. We apply industry-standard security measures and review them continuously.
Your information is never sold, rented, or shared with third parties for marketing. Data access within 4096 is strictly role-based.
You can request a copy of your data or ask for corrections at any time by contacting our support team — no fee applies to standard requests.
Players who close their accounts can request data deletion, subject to any retention periods required by applicable Philippine regulations.
Our support team is ready to help with any privacy-related enquiries. You can also check the FAQ for quick answers, or visit Responsible Gaming to learn about account controls available to all 4096 players in the Philippines.